Artisan

Digital Loyalty App

Product Design, UI, UX

Have you got an ever-increasing collection of paper stamp cards, neglected in the back of your wallet or the bottom of your drawer?

Artisan is a digital loyalty system focused towards small businesses, enabling customers to keep digital loyalty cards easily accessible, incentivising loyalty to local coffee shops and cafes with one simple app.

Small businesses are losing out.

84% of consumers say they're more likely to spend at a business offering some kind of loyalty scheme – yet the odds are swayed dramatically against small businesses. Large chains with bespoke apps appeal to consumers with the convenience of a digital wallet, often disadvantaging local businesses relying on physical paper cards to hand out stamps.

Focused towards small businesses, Artisan enables customers to keep digital loyalty cards easily accessible, incentivising loyalty to local coffee shops and cafes with one simple app.

Designed with ease, speed and simplicity in mind, Artisan removes typical barriers to use such as laborious sign up flows, confusing onboarding sequences and in-app visual clutter.

Onboarding
Welcome to Artisan.
Discover local businesses, tap to collect stamps, redeem rewards with a tap.
Bring your paper stamp card collection into your Artisan wallet.
Onboarding
Student discounts, built in.
Verify once, save every time.
Sign up with Apple in seconds – no typing required.
Import Paper Cards
Dig out your paper card collection and bring them straight into your Artisan wallet. No stamps lost.
Discover
Explore local businesses in your local area on Artisan & save their card to your wallet, ready for your next visit.
Never miss a stamp
Artisan is always ready for you on the go. 
Receive notifications when nearby a saved location, and tap to collect straight from Apple Wallet.

Business Dashboard

Behind Artisan is a comprehensive business dashboard, providing total customisation for businesses' reward schemes, offers, and card designs.

Manage Rewards
Tailor how stamps are awarded to suit your business.
Control what customers can redeem their rewards against.
Run seasonal or limited-time reward schemes to draw in new customers or promote new products.
View Insights
Understand how customers are interacting with Artisan at your business through a customisable dashboard.
View reward redemptions, stamps collected & link to your business' POS system to compare against sales data.
Collect feedback from customers
Design bespoke feedback surveys in Artisan & push them to customers.
Incentivise participation with stamps, rewards or discounts in return for completion.

Testimonial

“I would be really proud to see The Yard on this platform, it just looks so aesthetically pleasing and would be so easy to get customers on board. Speaking of customers, I would also use this as a customer! It looks really cool, simple but a lovely aesthetic and it would be so handy to have all the business loyalty schemes in one place but feel part of a community that is very focused on Norwich indie businesses.

The takeaway from seeing this app is that I would 100% use this as both a business owner and as a customer!”

– Gee Gallant, owner of The Yard Coffee